When booking Hotel Albani Firenze you need to know the following:
1. Hotel Albani Firenzeis a brand owned by EGAF SRL – Via Fiume 12 – 50123 – Firenze – Italy
When we mention “Hotel Albani Firenze" we are referring to the Company EGAF SRL. Hotel Albani Firenze is authorized by the owners of the Company EGAF SRL
2. Standard deposit policy
A valid credit card is required to guarantee the reservation.
No deposit will be charged at time of booking.
The payment will be settled at check out.
3. Non refundable deposit policy
Some rates are subject to a deposit policy.
A valid credit card is required for the payment of the total cost of the reservation of non refundable rates.
The total cost of the reservation will be charged at time of booking.
4. Standard cancellation policy
If a reservation is cancelled before 12:00 (noon) 2 days before date of arrival hotel time, no fee will be charged.
In case of no show or late cancellation, the first night will be charged to the credit card.
In case of early departure not notified to the front desk before 12:00 (noon) 2 days prior, the night resulting in late cancellation status will be charged as an early departure fee.
5. Non refundable cancellation policy
Some rates are subject to a non refundable cancellation policy.
In case of cancellations or amendments of non refundable rates, no refund will be processed.
6. Payment preferences
Hotel Albani Firenze accepts the following means of payment:
Euro \ Mastercard
Cash within a total amount of Euros 1.000,00 as per the Italian Law
7. Secure Site
The reservation process on www.hotelalbanifirenze.com is powered by Hermeshotels, a booking software equipped with GeoTrust SSL technology (Secure Sockets Layer).
SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. You can be assured that your credit card details will remain completely confidential.
SSL is a set of rules followed by computers connected to the Internet. These rules include encryption, which guards against eavesdropping, Data integrity, which ensures that your communications are not tampered with during transmission and authentication, which verifies that the party who receives your communication are who they claim to be.
There are two levels of encryption: 40-bit and 128-bit. With 40-bit encryption, there are billions of possible keys to decipher the coded information, and only one of them works. Someone intercepting the information would have to find the right key - a nearly impossible task.
With 128-bit encryption, there are 300 billion trillion times as many keys as with 40-bit encryption. It is virtually impossible for an unauthorized party to find the right key, even if they are equipped with the best computers.
Hermeshotels.com implements 128-bit encryption through our partner GeoTrust. This is currently the highest standard of security available on the Internet and ensures that any information, which you submit including your credit card details, will remain completely confidential.
8. Check-in, Check-out
Guests can check-in from 2.00 PM, without exceptions.
Check-out shall be completed within 12.00 NOON, without exceptions.
9. Child pricing
Hotel Albani Firenze provides complimentary baby cots. Maximum 1 cot per room. Must be requested in advance.
Child up to and including 8 stay free in extra bed.
Child from 9 pay full rate.
10. Tourism Tax
Starting from 1 January 2011, Law no. 122/2010 introduced a new fee (called “Tourism Tax”) charged on non-resident individuals staying in hotels, B&B and similar accommodation located in the territory of the Municipality of Firenze; the amount of the fee is equal to Euro 4,50 per person per day of stay (for a maximum of 10 consecutive nights), except for children under 10 years old, for whom the fee is not due. This tax has to be paid cash upon departure.
11. Behavior & Smoking
Guests will not perform disturbing, unhealthy, noxious, hazardous or illicit acts. Smoking is permitted only on the outdoor spaces or dedicated guestrooms. Each time smoking will be detected in non-smoking areas or rooms, a cleaning fee of Euros 300,00 will be charged.
12. Purpose of the Service
These terms and conditions, their contents, structure and the online booking service provided herein and through the website (the “service”) are owned, managed and offered by Hotel Majestic Roma are provided for your exclusive use with non-commercial purposes, according to the terms and conditions herein.
Even though we provide our service with diligence and attention, we can not be deemed liable for any error (including manifest errors and typos), interruption of the service (deriving from damages – temporary and/or partial – reparation, upgrade or maintenance of our website or any other similar circumstance), for imprecise, misleading or false information, or for the default in their delivery.
Our services are available for personal use only and not for commercial use. Therefore, you are not allowed to re-sell, use, copy, insert, deep-link, monitor (using, for example, spider, scrape), visualize, download or reproduce any content, information, software, product or service available on our website for any kind of activity having commercial purposes.
By making a reservation you agree to receive (i) one or more emails before the date of your arrival at the accomodation, giving confirmation of the booking and possible information on your destination and various suggestions and offers (also by third parties, should you have agreed) concerning your booking and destination, and (ii) an email after your stay, with the invitation to give your feedback on the structure.
14. Exclusion of Liability
Neither us nor any of our shareholders, managers, employees, representatives may be deemed liable towards you or any of your affiliates or related persons only for direct and immediate damages suffered or paid as a direct consequence of our breach to comply with our obligations with regard to the services that we should have provided to you. Our indemnification obligations (including for legal fees) towards you (and any of your affiliate or related parties) will be limited to a maximum amount equal to the total cost of your stay, as reported in the confirmation email (either for one occurrence or a series of connected occurrences).
Without prejudice to the above, in any case neither us or any of our shareholders, managers, employees, representatives, advisors, appointed persons, branches, affiliates, affiliated (distribution) partners, licensees, agents or persons involved in the creation, sponsorship, promotion or diffusion of the website and the contents provided therein may be deemed responsible for: (i) losses or punitive, special, indirect or consequential damages, loss of production, loss of profit, loss of income, loss of contract, for damages to the reputation and the name or for the loss of rights, (ii) the inadequacy of the (descriptive) information of the services made available on our website, (iii) for the services or products supplied through our website, (iv) for damages (direct, indirect, consequential or punitive), losses or costs incurred and paid as a result of the inability to use our website or a delay of our website, but however connected or related to its use, or (v) personal damages, damages to properties or costs incurred and paid for lawsuits and other legal or extrajudicial proceedings, claims, errors, infringements, (gross) negligence, willful maladministration, omissions, misrepresentations, civil liability, tort or liability without-fault for a tort attributable (in whole or in part) to an external agency that you have used to book any of our services.
In no case is Hotel Albani Firenze deemed liable for damages, losses or thefts affecting any of the guest(s)’ personal belongings located in the accomodations during his/her stay.
15. Intellectual Property
Unless otherwise stated, the Hotel Albani Firenze Logo, the website www.hotelalbanifirenze.com and all the contents, information and materials on our website, as well as the copyright related to them, are exclusive ownership of and can not be reproduced, either in whole or in part, transferred (whether with electronic or conventional means), amended, linked or otherwise used for any purpose without the prior written consent of EGAF s.r.l.
16. Possible Failure of Technical Services
It is possible that the Internet service and the TV service in your Suite is unavailable during your stay due to technical problems which may occur and are out of the control of the property owner and/or Hotel Albani Firenze.
It is also possible that the Internet service provided is not compatible with your own computer’s operating system or configuration. In all the cases above, Hotel Albani Firenze does not take responsibility for any losses or expenditures due to technical failure.
These terms and conditions, as well as the supply of our services, is regulated by and shall be interpreted in accordance with the laws of the Republic of Italy; any dispute that may derive out of or in connection with these terms and conditions and our services shall be settled by the exclusive jurisdiction of the Court of Firenze, with the exceptions of mandatory provisions of law concerning the client’s Court. The English version of these Terms and Conditions is merely a courtesy translation of the original Italian version posted on the Italian page of our website. The English version is informal and has a mere explanatory purpose: therefore, in case of any contradiction or discrepancy between the Italian version of these Terms and Conditions and its English translation (or other languages), the Italian version will prevail and will be considered as the only legally binding version. Should any of the provisions of these Terms and Conditions not be valid, loose validity or be/become non-binding, you will continue to comply with all the other provisions set forth herein. In this case, we will replace the above mentioned clause(s) with a valid and binding clause having an effect as similar as possible to the clause(s) being replaced, that you undertake to accept in compliance with the contents and the purposes of these Terms and Conditions.
18. Acceptance of Terms and Conditions
The terms and conditions provided for herein – and any subsequent amendment – apply to all our services available online, directly or indirectly (i.e., through agencies), on any mobile device, via email or telephone. By accessing our website, visiting it, and/or using any of the applications provided through whatsoever platform (hereafter referred to as “website”), and/or by booking, you declare of having read, understood and accepted (also for purposes of articles 1341 and 1342 of the Italian Civil Code) all the terms and conditions herein (including the privacy provisions).